Terms of Service

Acceptance of Terms

By accessing or using fossouls ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you don't agree to these terms, please don't use our platform.

These terms apply to all users, including visitors, registered users, and premium subscribers.

Description of Service

fossouls provides:

• Memorial page creation and hosting services
• Digital vault for storing passwords and important information
• Community features for sharing memories and support
• Grief resources and professional support connections
• Family collaboration tools for memorial creation

User Accounts

Account Creation

• You must be at least 13 years old to create an account
• You must provide accurate and complete information
• You are responsible for maintaining the security of your account
• You must notify us immediately of any unauthorized use

Account Responsibilities

• Keep your login credentials secure and confidential
• You are responsible for all activities under your account
• Don't share your account with others
• Update your information when it changes

Content Guidelines

Acceptable Content

• Respectful memories, stories, and tributes
• Appropriate photos and videos of your loved ones
• Supportive messages and condolences
• Factual biographical information

Prohibited Content

• Hate speech, harassment, or discriminatory content
• False, misleading, or defamatory information
• Graphic, violent, or disturbing content
• Spam, advertising, or commercial content
• Content that violates others' privacy or rights
• Illegal or harmful content

Intellectual Property

Your Content

• You retain ownership of content you upload to fossouls
• You grant us a license to display and store your content on our platform
• You represent that you have the right to share all content you upload
• You're responsible for ensuring you have permission to use photos and other content

Our Content

• fossouls platform, design, and features are our intellectual property
• You may not copy, modify, or distribute our platform or content
• Our trademarks and logos are protected and may not be used without permission

Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

• We implement strong security measures to protect your data
• You control the privacy settings for your memorial content
• We don't sell your personal information to third parties
• You can request deletion of your account and data at any time

Payment Terms

Premium Services

• Some features require a premium subscription
• Subscription fees are billed in advance
• You can cancel your subscription at any time
• Refunds are provided according to our refund policy

Billing

• All fees are in US dollars unless otherwise specified
• You're responsible for all applicable taxes
• We may change pricing with 30 days' notice
• Failed payments may result in service suspension

Prohibited Uses

You may not use fossouls to:

• Violate any laws or regulations
• Infringe on others' intellectual property rights
• Harass, threaten, or harm other users
• Distribute malware or harmful code
• Attempt to gain unauthorized access to our systems
• Use automated tools to access our platform
• Create fake accounts or impersonate others
• Interfere with the platform's operation

Account Termination

Your Right to Terminate

• You can delete your account at any time
• You can export your data before deletion
• Some content may remain visible if shared publicly

Our Right to Terminate

• We may suspend or terminate accounts that violate these terms
• We may terminate accounts for prolonged inactivity
• We'll provide notice when possible, except for serious violations
• You'll have the opportunity to export your data when feasible

Disclaimers

• fossouls is provided "as is" without warranties of any kind
• We don't guarantee uninterrupted or error-free service
• We're not responsible for user-generated content
• We don't endorse any content, opinions, or recommendations on our platform
• Internet transmission is not completely secure or error-free

Limitation of Liability

To the maximum extent permitted by law, fossouls and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability to you for any claims related to fossouls will not exceed the amount you paid us in the 12 months preceding the claim.

Dispute Resolution

We encourage you to contact us first if you have any concerns. Most issues can be resolved through direct communication.

• Any disputes will be governed by the laws of California
• Disputes will be resolved through binding arbitration when possible
• You waive the right to participate in class action lawsuits
• Any legal proceedings must be filed within one year of the claim arising

Changes to These Terms

We may update these terms from time to time. We'll notify you of material changes by email or through our platform. Your continued use of fossouls after changes become effective constitutes acceptance of the updated terms.

We encourage you to review these terms periodically to stay informed of any updates.

Contact Us